Shipping and Delivery
Shipping Methods
We ship your order depending on the product type, order quantity, and destination country via courier service or freight forwarding. The appropriate shipping method is automatically selected during the order process and indicated in your order confirmation.
Shipping Regions
We currently deliver orders placed via the online shop to the following regions:
- Australia
- Brazil
- Chile
- EU (including Switzerland and the United Kingdom)
- Japan
- Canada
- Morocco
- Mexico
- New Zealand
- Singapore
- South Africa
- Thailand
- United Arab Emirates (UAE)
Delivery Terms (Incoterms)
We generally deliver according to Incoterm CIP (Carriage and Insurance Paid to):
- We cover transport and insurance up to the port or airport of destination.
- Any customs duties and import costs in the destination country are borne by the recipient.
Different Incoterms (e.g. CPT or FCA) may apply for specific countries. Please refer to your order confirmation for details.
Packaging & Bundling
Products are packaged as efficiently as possible. If you order multiple products, they will—where logistically feasible—be shipped together on one pallet.
Delivery Times
The delivery time depends on your location and the selected shipping method. The delivery times indicated on the product detail pages are updated regularly and represent an estimated delivery window.
For orders placed via the online shop, our Online General Conditions for the Supply of Products and Services of Maschinenfabrik Reinhausen GmbH apply.